Your information.
Handled with care.
How contact details and project inquiries submitted through this website are handled.
Last updated: November 2, 2026
Information we collect
When you submit an inquiry, we collect the information you provide, such as your name, organization, contact details, municipality, building type, requested service, potential compliance deadline and message. We also keep limited technical records necessary for security and spam prevention.
How information is used
We use this information to respond to your inquiry, assess whether services may be suitable, communicate about a requested project, and manage inquiry records. We do not sell your inquiry information.
Storage and service providers
Inquiries are saved in a private directory on the website server, outside its public document root. Site administrators with authorized credentials may access these records. If email notifications are enabled, a copy or summary may be transmitted using the website's configured email infrastructure. Hosting and email providers may process information to deliver these services.
Retention and deletion
Inquiry records are retained as reasonably necessary to administer requests, manage client relationships and meet applicable legal obligations. Authorized administrators can delete individual inquiries.
Security
We use technical measures including restricted storage paths, access controls and HTTPS when correctly deployed. No electronic system is risk-free. Do not send sensitive personal, medical or financial information through the inquiry form.
Your questions and requests
To request access to, correction of, or deletion of inquiry information, contact the business through the published contact channel at info@firedupsafety.ca. We will consider requests subject to applicable law.
Important compliance note
Information on this website is general educational content, not legal advice or an official fire department determination. Fire safety requirements vary by property and applicable authority. Always follow current legislation, official orders and emergency instructions.